Air Asia Thank You and Shout Out


by Andrew on June 18, 2013

  • 00:01 – Couple on the Run with a thank you and shout out to Air Asia
  • 00:30 – Air Asia is fantastic airline with great service
  • 00:47 – Air Asia’s staff both on the ground and in the air were amazing
  • 01:16 – What is fantastic about Air Asia is you can pay for what you require
  • 01:35 – With Air Asia, you don’t need to  purchase services you don’t need
  • 02:03 – Air Asia provides many destinations and flight alternatives
  • 02:48 – You cannot do any better than travelling Air Asia

Here is the transcript of the video.

Andrew: Hi there, Andrew and Sue O’Brien better known as Couple on the Run after our bestselling book about 8 marathons in 8 countries in 8 weeks. We are also the founders of all things Partnerunning, the podcast, the show, the website and the training academy. This is a shout out to our friends at Air Asia who we had the privilege recently of travelling with from Melbourne to The Malaysia Women Marathon. We also went on to Singapore and to Phuket in Thailand where we were filming our Great Running Destination videos. Air Asia just was fantastic, very smooth to fly with from the starting point of checking in, getting our tickets and of course smooth in the air as well. Sue, what did you really love about flying with Air Asia and why would we want to say thank you to them?

Sue: We had fabulous customer service as we travelled. The staff, both on the ground and in the air were absolutely amazing, every need was catered for and everything was available that we wanted to utilize.

Andrew: So when we travel, we are awkward customers because we are going to running events. We are often put in the vacation (not businesslike type) market, which it is for lots of people but it is business for us. So we’ve got the computers, cameras, microphones, the whole thing and one of the aspects that was fantastic about Air Asia is you can pay for what you need. So if you need a little extra luggage you can pay for it, but you don’t have to pay for it if you’re not carrying it. Therefore, if you are just carrying your running shoes no problems, but if you’ve got cameras and other things they will look after you, it’s wonderful! Similarly with your food requirements, if you want to eat a lot you can get it, if you don’t want to eat a lot because you are traveling just before your race you don’t need to buy and pay for things which you are not using. It’s an outstanding way of delivering service to travelers whether they are going for vacation or for business. So Sue what else did you like?

Sue: We loved the range of network choices available. There are so many destinations within this region, for wherever the next marathon is going to be, wherever the next running event is going to be, wherever your next travel choice is going to be, so many different options  in so many different countries with lots of different service times as well as destinations available.

Andrew: We experienced really seamless connections as we were going from Singapore to Thailand to KL to Melbourne. It all worked particularly well. So to everybody at Air Asia thank you for making our travel experience a wonderful one. We can’t wait to fly with you again. And just to let you know that we have seen a few people asking the question on Facebook and Twitter of recent times who to fly with, and we are the first to put our hands up and say go fly Air Asia because they will look after you and it’s a great experience. Thanks again, and the final word Sue?

Sue: If you are looking for a wide range of choice both in the air and the destinations you are going to, you cannot do any better than travelling Air Asia to your destination.

Andrew: Thanks Air Asia!

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